ClawProAI ("we", "us", "our") is a trading name providing AI Employee services to businesses in the United Kingdom. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect the following personal data:
We use your personal data to:
3.1 Provide, manage, and improve the AI Employee services you have purchased.
3.2 Process quote requests and communicate with you about our services.
3.3 Comply with legal obligations.
3.4 Detect and prevent fraud or misuse of our services.
We process your personal data under the following legal bases:
4.1 Contract: Processing is necessary to fulfil our contractual obligations to you (delivering the AI Employee service).
4.2 Legitimate Interest: Where necessary for our legitimate business interests (improving services, communicating with clients), provided your rights do not override those interests.
4.3 Consent: Where you have given explicit consent for specific purposes (e.g., marketing emails).
5.1 We do not sell, rent, or share your personal data with third parties for marketing purposes.
5.2 We may share data with trusted service providers who assist in delivering the AI Employee service, including:
• OpenAI (for AI processing)
• Twilio (for phone and SMS services)
• Hosting providers (for server infrastructure)
5.3 All third-party providers are bound by data processing agreements and comply with UK GDPR.
5.4 We may disclose data if required by law or to protect our legal rights.
6.1 We retain client data for the duration of the business relationship plus 2 years after termination, unless a longer period is required by law.
6.2 End-user interaction data (conversations processed by the AI Employee) is stored on the Client's own infrastructure. ClawProAI does not retain copies of this data beyond what is necessary to deliver the service.
6.3 Website visitor data (analytics, cookies) is retained for 26 months and then automatically deleted.
We implement appropriate technical and organisational measures to protect your personal data, including:
• Encryption of data in transit (TLS/SSL)
• Secure access controls and authentication
• Regular security assessments
• Client data stored on the Client's own infrastructure, under their control
Under UK GDPR, you have the right to:
8.1 Access — Request a copy of the personal data we hold about you.
8.2 Rectification — Request correction of inaccurate or incomplete data.
8.3 Erasure — Request deletion of your personal data where there is no legal requirement to retain it.
8.4 Restriction — Request that we restrict processing of your data in certain circumstances.
8.5 Portability — Request transfer of your data to another service provider in a machine-readable format.
8.6 Objection — Object to processing based on legitimate interest or for direct marketing purposes.
8.7 Withdraw Consent — Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at office@clawproai.co.uk.
Some of our third-party service providers (e.g., OpenAI) process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adherence to recognised data protection frameworks.
Our website may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.
We may update this Privacy Policy from time to time. Material changes will be notified to clients at least 14 days before taking effect.
For data protection enquiries or to exercise your rights:
ClawProAI
Email: office@clawproai.co.uk